Last updated: 28.8.2026
Controller: Dalip AI AS
Contact: privacy@dalip.ai
This Privacy Policy explains how Dalip AI AS ("Dalip.ai", "we", "us") processes personal data in connection with the Dalip.ai platform and related services.
This Privacy Policy applies to:
Dalip.ai acts in different roles depending on the context:
Where Dalip.ai acts as a data processor, the customer is the data controller and determines the purposes and means of processing.
When acting as data controller, Dalip.ai may process the following categories of personal data:
Purpose: Website operation, responding to inquiries, sales and customer relationship management.
Legal basis: Legitimate interest (GDPR Art. 6(1)(f)) or consent where required.
Purpose: Account administration, contract management, billing, and support.
Legal basis: Performance of contract (GDPR Art. 6(1)(b)) and legal obligation (Art. 6(1)(c)).
When customers use the Dalip.ai platform, Dalip.ai processes personal data on behalf of customers as a data processor.
The categories of data processed may include:
The purposes, scope, and duration of such processing are determined by the customer and governed by the applicable Data Processing Agreement.
Dalip.ai uses AI-based technologies to provide functionality such as transcription, summarization, insights, and recommendations.
AI processing is subject to the same security and data protection controls as other processing activities.
Dalip.ai is not designed to process special categories of personal data (as defined in GDPR Article 9), such as health data or political opinions.
Users are instructed not to upload such data to the platform. If such data is included by users, it is processed solely under the customer's instructions and responsibility.
Dalip.ai retains your Personal Information only for as long as reasonably necessary to provide the services you have engaged, meet our legal and regulatory obligations, resolve any disputes that may arise, and uphold our contractual commitments. Should we receive a valid deletion request under applicable data protection legislation, we will process such requests in accordance with the relevant legal requirements.
In certain circumstances permitted by applicable law, Dalip.ai may maintain your information beyond the original service period where there exists a legitimate business purpose, provided that such retention does not disproportionately impact your individual privacy rights and freedoms.
For data processed on behalf of our Customers in delivering the Dalip.ai platform, retention periods are governed by the terms established in our agreement with the respective Customer.
Dalip.ai may share personal data with:
Sub-processors are subject to contractual data protection obligations.
Users may authenticate to Dalip.ai using third-party identity providers such as Google or Microsoft. These providers act as independent controllers for authentication purposes and are not sub-processors of Dalip.ai. By choosing to log in via these services, users are subject to the respective provider's own privacy policy and terms of service.
Where Dalip.ai accesses Google user data (via Google Workspace APIs) or Microsoft user data (via Microsoft Graph APIs) — for example, calendar, meeting, or file data — such data is used exclusively to provide and improve the specific features you request within the Dalip.ai platform.
Dalip.ai does not use Google user data or Microsoft user data to develop, improve, or train generalized, non-personalized AI and/or machine learning models, and does not transfer such data to third parties for model training purposes.
Where personal data is transferred outside the EEA, Dalip.ai ensures that appropriate safeguards are in place, such as:
Dalip.ai implements appropriate technical and organizational measures to protect personal data against unauthorized access, loss, or alteration.
We maintain a comprehensive information security program that complies with applicable law and generally accepted industry standards.
Where Dalip.ai acts as data controller, individuals have the right to:
Requests may be submitted to: privacy@dalip.ai
Where Dalip.ai acts as data processor, requests should be directed to the relevant customer as data controller. Dalip.ai will assist customers as required.
Dalip.ai uses only essential cookies and first-party analytics:
| Cookie Type | Purpose | Legal Basis |
|---|---|---|
| Session / Authentication | Required for login and security | Strictly necessary (no consent required) |
| First-party Analytics | Product improvement for logged-in users | Legitimate interest (GDPR Art. 6(1)(f)) |
This Privacy Policy may be updated from time to time to reflect changes in legal requirements or processing practices.
Material changes will be communicated through appropriate channels.
For questions regarding this Privacy Policy or data protection practices, contact:
Email: privacy@dalip.ai